How to Request Certificates

【Notice】(Posted on June 26, 2025)
POPITA® is now browser-compatible. As a result, the application version of "POPITA®" will no longer be available after July 1, 2025. You can access "POPITA®" website from here.

【Attention】
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Application Method
(Overview of Certificate Online Application Service)

● You can apply for the following services through the Certificate Online Application Service Login page below:
  ・Certificates Issuance at Convenience Stores
   Certificates can be issued at convenience stores within Japan.
  ・Send Certificates (PDF) Online
   Certificates can be sent dilectry in PDF format to companies or other organizations..
  ・Sending by post
   Certificates can be received by mail.

● In principle, we will not accept applications for certificate issuance by mail.
● If you are using this service for the first time, you must complete a new user registration procedure.
Please note that it may take several days to process your application, including identity verification by the university.
● Please check the explanation of each item (including General notes) before submitting your application.

Issuance fee

Former Student
(graduation /withdrawal /expulsion)
500Yen /1per copy

● For Certificates Issurance at Convenience Stores, an additional printing fee (60yen /1per copy) is required.
● For Sending by post, postage fees will be charged seperately.
● Even If you are currently enrolled in Hiroshima University, certificates related to a previous academic course will be considered as those for a "Former student".
(ex. In case that a current Master's students issue certificates of Undergraduate Program)

【Payment Methods】

Credit Card Payment VISA, Mastercard, JCB, AMERICAN EXPRESS, DinersClub
Convenience Store Cash Payment
 * Limited to use within Japan
7-Eleven
Family Mart, Lawson
Cashless Payment Mobile phone billing(DoCoMo, au, SoftBank)
Pay-easy, Apple Pay, PayPay

【Important Notes for Issurance fee】
Transaction fees and postage fees are non-refunded.
● For convenience store cash payment, please pay at the convenience store within 7 days of application.

Available Certificates and Eligible Applicants

The following certificates and applicants are eligible to apply using any of the three methods:
"Certificates Issurance at Convenience Stores", "Send (PDF) Online", or "Sending by post".

● Undergraduate Students enrolled after 2001
 ◎ Certificate of Graduation (Japanese / English) 
 ◎ Certificate of Academic Records (Japanese / English)

● Graduate Students enrolled after 2002
 ◎ Certificate of Graduation (Japanese / English)
 ◎ Certificate of Academic Records (Japanese / English)

● Non-Degree Student and Special Auditing Student enrolled after 2002
   ◎ Certificate of Academic Records (Japanese / English)

* Certificates not listed above are issued only by postal delivery.
 Please select "Sending by post" when applying for these certificates.
 They will be issued approximately within one week of application.

Certificate Online Application Service Login Page

* In case of applying certificates by the end of Month you graduate, please use the site for "current students". (An issuance fee is free and only a printing fee is required.)

〇Registration for Certificate Issuance Service
For those using the certificate issuance service for the first time, please complete the new registration process from the link below.
Apply for the service (For former student / First time only)

〇Login
For those who have already obtained an ID, please open the login page from the link below.
Login page for former student

Login manual (for former student) 


【Important Notes for Certificate Online Application Service Login Page】
● The manual for the issuance application procedure is available from the menu button (gear icon) after logging in.
● The following browsers cannot be used.
IE10 or lower, Safari 6.0.4 or lower, Android 4.3 or lower, iOS 5.0.1 or lower, feature phones in general.

Process from Application to Issurance

Certificates Issurance at Convenience Stores

You can obtain various certificates 24 hours a day, 365 days a year (*1) at convenience stores in Japan (7-Eleven, FamilyMart, Lawson [in alphabetical order]) where multi-function copy machines are installed.

*1 Excludes maintenance periods for commercial services and university operations.

◯Process from Application to Issuance
<For Issurance at Convenience Stores> *Only avarable within Japan
1. Login to the Certificate Online Application Service page.
2. On the printing destination selection screen, select "Convenience Store".
3. Select the certificate for printing.
4. Select the convenience store for printing (7-Eleven, FamilyMart, Lawson).
5. Select the payment method.
6. Pay the issuance fee (If you choose to pay in cash, please complete the payment at a convenience store within seven days of application.).
7. Printing information is notified via email. 
・7-Eleven:Print Reservation Number
・FamiliyMart/Lawson:User Number
You can also check printing information in the “Current application list” of the Certificate Online Application Service page.
8. Enter the "Print Reservation Number" or "User Number" at the convenience store's multi-function copy machine.
9. Print the certificate (Available for 7 days after application, until midnight (0:00 AM) on the 8th day).

【Important Notes for Certificates Issurance at Convinience Stores】
● Convenience stores that can be issued are 7-Eleven, Family Mart and Lawson where multi-function copy machines are installed.
● 7-Eleven*: FUJIFILM Business Innovation Corporation's muilti-function copy machine is compatible with the "netprint". Click here for more information.
● Family Mart and Lawson:  Sharp Marketing Japan Corporation's muilti-function copy machine is compatible with the "Network Printing Service". Click here for more information.
● A printing fee of 60 yen per page is required.
● There is a printing deadline (7 days from application, until midnight on the 8th day). Certificates cannot be printed after the deadline. Refunds or free reissuance are not available.
● Certificates issued at convenience stores are forge-proof. Copies are not valid.
● If you receive certificates issued by the convenience store, you can use  technology to check the authenticity of the certificate. Click here for more details. (POPITA® is a registered trademark of NTT WEST, Inc.)
・ The Ministry of Foreign Affairs of Japan does not accept certificates issued by convenience stores. If you need to submit it to the Ministry of Foreign Affairs, please choose the "Sending by post" option via online application.

Send Certificates (PDF) Online

This service allows you to send a download link for an electronic certificate (PDF) directly to employers, overseas educational or research institutions, and other recipients.
The online certificate is issued with a timestamp and electronic signature, ensuring its authenticity.

◯Process from Application to Issuance
<For Sending Certificates Online>
1. Login to the Certificate Online Application Service page.
2. Select “Send online” .
3. Select the certificate to apply for.
4. Select the payment method.
5. Register the recipient.
6. Pay the issuance fee (If you choose to pay in cash, please complete the payment at a convenience store within seven days of application.).
7. Application complete.
Applicant: A notification email will be sent to the registered email address.
Certificate Recipient email containing a download link for the electric certificate (PDF) will be sent.

【Important Notes for Sending Certificates Online】
● Before applying for an online certificate, please inform the recipient (such as the company or educational/research institution) about this webpage URL and the PDF document "For Those Who Will Receive the Electronic Certificates (PDF)". Also, confirm the following:
 ・Whether they accept the electric certificate (PDF)
 ・Name of the company, educational institution, or research organization (printed on the certificate)
 ・Department name
 ・Name of the person responsible in charge
 ・Email address to be sent
● Since the certificate is issued as a digitally signed and timestamped PDF file, printing it will not preserve its authenticity.
● The online certificate incorporates forgery prevention technology by POPITA®. Copies are not valid. (POPITA® is a registered trademark of NTT WEST, Inc..)
● You can specify only one recipient per application. If you need to send the certificate to multiple recipients, please submit a separate application for each.
● If you enter an incorrect email address, you may resend the certificate or invalidate the download link as long as the recipient has not yet accessed it. However, the issuance fee is non-refundable.
● The download link for the online certificate is valid for three months from the date of application.
● If submitting the certificate to an overseas institution that requires an ID (such as an exam number), please include it in the applicant name field on the “Register submission destination” screen. (Example: HIRODAI, TARO (ID: 123456))
● If you are submitting a digital certificate directly to WES (World Education Services), add the 7-digit Reference Number at the end of your applicant name on the “Register submission destination” screen and send it to submit@wes.org.
For details. Please refer to the WES website (for graduates and alumni).

Sending by post

By paying the issuance fee along with the postage fee, certificates can be mailed to a specified address. Sending by post is available for verious certificate types.
If you prefer to receive the certificates at the university counter instead of by mail, please apply through this service.

◯Process from Application to Issuance
<For Sending by post>
1. Login to the Certificate Online Application Service page.
2. On the printing destination selection screen, select "Sending by post".
3. Select the certificate for printing.
4. Enter the mailing address.
5. Select a payment method.
6. Pay the issuance fee  (If you choose to pay in cash, please complete the payment at a convenience store within seven days of application.).
7. Receive by post (The certificate will be issued and mailed in approximately one week after application).

【Important Notes for Sending by post】
● If the postage fee is insufficient, you will be required to pay the additional amount. Please note that you will also be responsible for the bank transfer fee for the additional payment.
● For international shipping, EMS (Express Mail Service) may be suspended depending on the destination country or region. Please note that postage paid is non-refundable, so if you wish to send to a country that has stopped accepting EMS, please do not choose to send by EMS. Please check the latest status on the Japan Post website.
● Due to postal conditions or other factors, delivery may take longer than expected. Please apply well in advance.
Only if required by the receiving institution, select “Sealed up” on the "Sending by post" menu. If you need each certificate to be sealed separately, please specify this in the “Remarks” column. If no specific instructions are provided, different types of certificates will be sealed together.
(Example: If you request one graduation certificate and two academic transcripts to be sealed, one graduation certificate and one transcript will be sealed in one envelope, and the remaining transcript will be sealed in a second envelope.)
●If you will choose "Other" certificate, please contact the Educational Affairs Section of each (Graduate) School before applying. Depend on the situation, we cannot issue the certificate you need. In this case, transaction fees and postage fees will not be refunded.

Advice/Notes for Certificate Application

● Please register for first time applicant. After that, Hiroshima University's staff will verify your identity and issue an initial password.
*In principle, your applications will be processed by 17:00 on the next day (Business day).
*Please note that the reception and approval are not processed on Saturdays, Sundays, public holidays, and long holidays.
● Due to various circumstances, it may take longer than usual to process the application for issuance of  certificates and to issue and send them. Some certificates that cannot be issued at convenience stores may require more than one week to be sent. Please make sure to apply with enough time in consideration of weekends, national holidays, summer holidays, New Year’s holidays, and postal circumstances.
● If you cannot find your affiliation in "大学院修士 / Master's Course" , please look for it in  "大学院前期 / Master's Course (First Term Doctoral Course)".  If you cannot find your affiliation in "大学院博士 / Doctoral Course" , please look for it in  "大学院後期 / Doctoral Course (Second Term Doctoral Course)".
The Graduate School of International Cooperation Studies is included in the "Master's Course" or "Doctoral Course".
● If you have enrolled in more than one course, you have to apply for a certificate for each course.
For the details, please refer to  ”2.3 How to Add a Student ID Number(Only for those who have multiple student ID numbers)" in the "Login manual (for former student)”
● For those with a dissertation doctorate but no university enrollment, please apply through this service.
● To the graduates of Morito Institute of Global Higher Education 3+1 Program
Please make sure to select a faculty, not a program when applying certificates. Do not select " Morito Institute of Global Higher Education(森戸国際高等教育学院)".
● For those who graduated from the "Affiliated School of Nursing"(附属看護学校), please select "School of Medicine" when applying.
For those who graduated from the "Affiliated School of Dental Hygienists"(附属歯科衛生士学校)or the "Affiliated School of Dental Technicians"(附属歯科技工士学校), please select "School of Dentistry" when applying.
●If the recipient of the certificate has specified a particular form, please indicate this in the 'Other' column and attach the specified form, or send it to your student section via email or mail.
●In addition, please describe in the "Remarks" column for the following cases.
 ◎When applying for the 'Certificate of Academic Achievement for Teaching Credentials,' please specify whether you would like it to be issued under the 'New Law' (License Act revised in April 2019) or the 'Old Law' (License Act in effect at the time of your enrollment).
 ◎When applying for a "Certificate of PhD Degree Awarded" in English, enter the thesis title in English.
 ◎If you have other inquires/matters.
● Certificate of Academic Records (English) does not include a degree and thesis title.
● "Certificate of Doctoral Degree Conferment" can only be issued to those who have doctoral degree of Hiroshima University.
● If you need your name to appear in lowercase letters on the English certificate, we will issue and send it by post. Please select "Sending by post" (郵送) of the printing methods from the “Issue Certificates(証明書を発行).”
● The Certificate of Teacher’s License Issuance cannot be issued by the university. Please contact the Hiroshima Prefectural Board of Education.
● For information on how to request the “Certified Psychologist Examination Graduation Certificate and Course Completion Certificate,” please refer to this link.
● If you need Certificate of Employment or Certificate of Withholding Tax for employment at Hiroshima University, you cannot apply through the online application page.
Please contact the General Affairs or Personnel Office of each faculty or graduate school.
● If your registered date of birth is off by one day when you apply from overseas, please do either 1 or 2 below.
1)Change the time zone of your PC or smartphone to Japan (UTC+9:00) and restart your browser to apply.
2)Enter the date of birth on the following day, check that the value is correct on the confirmation screen, and click the "Application" button.

For those who have received a certificate

● If you receive a certificate issued by the convenience store, you can use POPITA® technology to check the authenticity of the certificate. Click here for more details.

Other Information

● Please also check the website of the school or graduate school that you have graduated from.
● The acquired personal information will be used for the purpose of issuing certificates and the following purposes based on the "Hiroshima University Personal Information Protection Policy".
 ・Information provision and Notice about questionnaires from Hiroshima University.
 ・Notice from The Hiroshima University Alumni Association and Alumni Association.

● Contact
◎ Payment Methods and System Operations

Certificate Issuing Service
(Available 24 Hours)
06-6809-4327

◎ Each Department (8: 30-17: 15 except Saturdays, Sundays, public holidays, and long vacations)
*Email: Please add "office.hiroshima-u.ac.jp" after @.
* Graduates of the School of Political Science and Economics should check the website of the School of Law or School of Economics, graduates of the School of Science of Fisheries and Animal Sciences, the website of the School of Applied Biological Science, and graduates of the School of School Education, the website of the School of Education, respectively.

Schools TEL Email
School of Integrated Arts and Sciences(Japanese page) 082-424-6315 souka-gaku-sien@
School of Letters(Japanese page) 082-424-6613 bun-gaku-sien@
School of Education(Japanese page) 082-424-6725 kyoiku-gakusi@
School of Law(Daytime course)(Japanese page) 082-542-7057 senda-gaku-sien@
School of Law(Evening main course)(Japanese page)  082-542-6998 senda-gaku-sien@
School of Economics(Daytime course)(Japanese page) 082-424-7217 syakai-gaku-sien@
School of Economics(Evening main course)(Japanese page)  082-542-6961 senda-gaku-sien@
School of Science(Japanese page) 082-424-7317 ri-gaku-sien@
School of Medicine(Japanese page) 082-257-5046 kasumi-gaku@
School of Dentistry(Japanese page) 082-257-5046 kasumi-gaku@
School of Pharmaceutical Sciences(Japanese page) 082-257-5046 kasumi-gaku@
School of Engineering 082-424-7516,
082-424-7542
kou-gaku-gakubu@
School of Informatics and Data Science 082-424-7516,
082-424-7542
kou-gaku-gakubu@
School of Applied Biological Science(Japanese page) 082-424-7915 sei-gaku-sien@

 

Advanced Course TEL Email
Special Course of Special Needs Education(Japanese page) 082-424-3706 kyoiku-in@

 

Graduate Schools TEL Email
Graduate School of Integrated Arts and Sciences(Japanese page) 082-424-6316 souka-gaku-sien@
Graduate School of Letters(Japanese page) 082-424-6615 bun-gaku-sien@
Graduate School of Education(Japanese page) 082-424-3706 kyoiku-in@
Graduate School of Social Sciences,
Department of Law and Politics(Japanese page)
082-542-7045 senda-daigakuin@
Graduate School of Social Sciences,
Department of Economics(Japanese page)
082-424-7189 syakai-gaku-sien@
Graduate School of Social Sciences,
Department of Management Studies
082-542-6962 senda-daigakuin@
Graduate School of Science(Japanese page) 082-424-7309 ri-gaku-sien@
Graduate School of Advanced Sciences of Matter(Japanese page) 082-424-7019 sentan-gaku-sien@
Graduate School of Biomedical and Health Sciences(Japanese page) 082-257-5056 kasumi-gaku@
Graduate School of Engineering 082-424-7519 kou-gaku-daigakuin@
Graduate School of Biosphere Science(Japanese page) 082-424-7908 sei-daigakuin-sien@
Graduate School for International Development and Cooperation 082-424-6909 koku-gaku@
Hiroshima University Law School(Japanese page) 082-542-7087 houmu-gaku-sien@
Graduate School of Innovation and Practice for Smart Society 082-424-6909 smart-society@

 

Graduate School of Humanities and Social Sciences

Programs TEL Email
Humanities Program 082-424-6615 bun-gaku-sien@
Law and Politics Program 082-542-7045 senda-daigakuin@
Economics Program 082-424-7148 syakai-gaku-sien@
Management Sciences Program 082-542-6962 senda-daigakuin@
Program for Law Practice Professionals 082-542-7087 houmu-gaku-sien@
International Peace and Co-existence Program
International Economic Development Program
International Education Development Program
Joint International Master’s Programme in Sustainable Development
(Hiroshima University and University of Graz)
082-424-6909 koku-gaku@
Integrated Arts and Human Sciences Program 082-424-6316 souka-gaku-sien@
Psychology Program
Educational Design for Teacher Educators Program
Educational Studies Program
Teaching Japanese as a Second Language Program
Professional Development Program for Teachers and School Leaders
082-424-3706 kyoiku-in@

 

Graduate School of Advanced Science and Engineering

Programs TEL Email
Mathematics Program
Physics Program
Earth and Planetary Systems Science Program
Basic Chemistry Program
082-424-7309 ri-gaku-sien@
Applied Chemistry Program
Chemical Engineering Program
Electrical, Systems, and Control Engineering Program
Mechanical Engineering Program
Transportation and Environmental Systems Program
Architecture Program
Civil and Environmental Engineering Program
Informatics and Data Science Program
Smart Innovation Program
082-424-7519 kou-gaku-daigakuin@
Quantum Matter Program 082-424-7019 sentan-gaku-sien@
Transdisciplinary Science and Engineering Program 082-424-6316 souka-gaku-sien@
Transdisciplinary Science and Engineering Program
Joint International Master’s Programme in Sustainable Development
(Hiroshima University and Leipzig University)
082-424-6909 koku-gaku@

 

Graduate School of Integrated Sciences for Life

Programs TEL Email
Program of Basic Biology
Program of Mathematical and Life Sciences
Program of Biomedical Science
082-424-7309 ri-gaku-sien@
Program of Biotechnology 082-424-7019 sentan-gaku-sien@
Program of Food and AgriLife Science
Program of Bioresource Science
082-424-7908 sei-daigakuin-sien@
Program of Life and Environmental Sciences 082-424-6316 souka-gaku-sien@

 


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